Customer Service Team Lead

2 months ago


Morrisville, Vermont, United States The Golub Corporation - Price Chopper Supermarkets Full time

Job Summary: We are seeking a dedicated and professional Customer Service Team Lead to join our team at The Golub Corporation - Price Chopper Supermarkets. As a key member of our office team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.

Key Responsibilities:

  • Project a professional image and maintain a neat and clean work area
  • Provide friendly, helpful, and easy shopping experiences for guests
  • Act as an advocate for our guests and consistently meet their expectations
  • Collaborate with team members to achieve sales and customer satisfaction goals
  • Stay up-to-date on company policies and procedures

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information
  • High school diploma or equivalent required


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