Client Support Associate
7 days ago
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner.
- Assist customers with product purchases and returns.
- Resolve customer complaints and issues through active listening and effective problem-solving.
- Develop a deep understanding of our furniture products, including features, materials, and styles.
Requirements:
- High School diploma or equivalent
- 1 year of customer service and/or call center experience preferred but not required
- Strong problem-solving abilities and ability to remain calm under pressure.
- Friendly and approachable demeanor with a passion for helping others.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Knowledge of furniture products and industry trends is a plus.
- Strong computer skills and Microsoft Office experience
- Cash handling and/or accounting experience a plus
Benefits:
- Competitive salary
- Opportunities for advancement and career growth
- Team-oriented work environment
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