IT Infrastructure Specialist

2 days ago

Plano, Texas, United States Altice USA Full time
Job Summary

The Messaging & Collaboration Specialist provides support, implementation, and design services for Microsoft O/M365, Azure, and Windows-based systems across the enterprise, including directory and identity management solutions. You will resolve assigned cases, implement change requests, and act as an escalation for support issues. You will assist with initiatives and innovative solutions through research and collaboration. Implements new software solutions as required by the business. The core infrastructure technology duties include enterprise Microsoft O/M365, Azure, SSO, Active Directory, and basic PowerShell Scripting.

Responsibilities
  • Assist in designing, implementing, and enforcing email system security, hygiene, SPAM Control, and Geofencing.
  • Manage and maintain the Microsoft O/M365 environment, including Exchange Online, Teams, SharePoint, and OneDrive; Support eDiscovery and components of Purview.
  • Ensure the availability, performance, and security of messaging and collaboration systems.
  • Collaborate with cross-functional teams to integrate messaging and collaboration services with other IT systems and applications.
  • Monitor and troubleshoot issues with end users, providing timely resolution and support.
  • Perform root cause analysis, document, and report on system configurations, processes, and procedures.
  • Develop techniques and implement the resolution of problems based on prior root cause analysis.
  • Stay current with emerging technologies and best practices in messaging and collaboration and apply this knowledge to enhance Altice's services.
  • Interact with end users to troubleshoot reported problems or to perform required system maintenance activities.
  • Escalate problems to Engineering Leads, management and/or vendors in a timely fashion.
  • Follow established Change Control procedures to document all production changes, and to limit unexpected interruptions to the production environment.
  • Administer and troubleshoot Exchange 2019 and Exchange Online.
  • Own and administer SPF, DMARC Policies.
  • Assist to develop automation routines to replace manual processes and increase efficiency.
  • Leverage CoPilot and other AI systems.
Qualifications
  • Associate degree or above in an IT-related field or equivalent work experience.
  • Minimum of 3 years of technical experience with Microsoft Active Directory.
  • Experience with Microsoft O/M365, Microsoft Active Directory, and PKI architecture.
  • Knowledge of Email Tracing & Forensics.
  • Experience in the design and troubleshooting of Entra ID and Azure.
  • Experience in the design of enterprise IT infrastructure.
  • Ability to communicate clearly and concisely to peers, management, and business stakeholders in a written and verbal fashion.
  • Ability to assist with research, analysis, definition, design, documentation, and implementation of creative solutions to achieve business objectives.
  • Demonstrated knowledge of authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions.
  • Strong troubleshooting skills are required in this position.
  • Knowledge and understanding of basic project management concepts.
  • Knowledge of traditional SDLC, Waterfall and Agile project delivery concepts.
  • Knowledge and understanding of general ITIL concepts.
  • Disaster Recovery experience.
  • Working knowledge of network architecture and standards for large enterprise deployments and understanding of security frameworks specific to IT Standards (PCI/SOX/etc.).
  • Attribute and object level knowledge of Active Directory.

  • Network Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States Red Knight Solutions, LLC Full time

    Network Support Specialist OpportunityRed Knight Solutions, LLC is seeking a skilled Network Support Specialist to join our team. This is a long-term potential opportunity with a competitive pay rate of $21.00 (W2). The conversion period is typically around 6 months.Our Mission:We strive to partner with professionals to find the right position for their...

  • Network Infrastructure Specialist

    3 weeks ago

    Plano, Texas, United States Red Knight Solutions, LLC Full time

    Network Support Specialist OpportunityRed Knight Solutions, LLC is seeking a skilled Network Support Specialist to join our team in Plano, TX. This is a long-term opportunity with potential for career growth and professional development.Key Responsibilities:Install, configure, and support network hardware, including routers, switches, firewalls, and wireless...

  • Network Infrastructure Specialist

    5 days ago

    Plano, Texas, United States Red Knight Solutions, LLC Full time

    Network Support Specialist OpportunityRed Knight Solutions, LLC is seeking a skilled Network Support Specialist to join our team. This is a long-term potential opportunity with a competitive pay rate of $21.00 (W2). The conversion period is typically around 6 months.Our Mission:We strive to partner with professionals to find the right position for their...

  • Network Infrastructure Specialist

    2 days ago

    Plano, Texas, United States Red Knight Solutions, LLC Full time

    Network Support Specialist OpportunityRed Knight Solutions, LLC is seeking a skilled Network Support Specialist to join our team. This is a long-term potential opportunity with a competitive pay rate of $21.00 (W2). The conversion period is typically around 6 months.Our MissionWe strive to partner with professionals to find the right position for their...

  • Senior Network Infrastructure Specialist

    4 weeks ago

    Plano, Texas, United States Tata Consultancy Services Full time

    Job Title: Senior Network Infrastructure SpecialistJob Type: Full TimeLocation: OnsiteJob Description:Network Infrastructure:Troubleshooting and Administration: Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols, and Cisco CCNA certificationSupport and Planning: IT Cabling, Infrastructure Planning,...

  • Electrical Infrastructure Specialist

    4 weeks ago

    Plano, Texas, United States OmniOn Power Full time

    Job DescriptionCompany OverviewOmniOn Power is a leading provider of end-to-end product and service solutions for electrical infrastructure protection and optimization. Our mission is to empower smarter business operations by connecting equipment, software, and services to ensure the reliability and protection of our customers' electrical infrastructure.Job...

  • Cloud Infrastructure Specialist

    3 weeks ago

    Plano, Texas, United States The Dignify Solutions LLC Full time

    Cloud Infrastructure ExpertWe are seeking a highly skilled Cloud Infrastructure Expert to join our team at The Dignify Solutions LLC. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing cloud-based infrastructure solutions using AWS technologies.Key Responsibilities:Design and implement scalable and...

  • Cloud Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States Apex Systems Full time

    Job Title: Site Reliability EngineerApex Systems is seeking a highly skilled Site Reliability Engineer to join our team in Plano, TX. This is a 40% remote opportunity with 2 days of remote work per week.We are looking for a talented individual with a strong background in cloud infrastructure, DevOps, and SRE to support one of our largest commercial clients...

  • Azure Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States Insight Global Full time

    Cloud Infrastructure EngineerInsight Global is seeking a skilled Cloud Infrastructure Engineer to join our team. This role involves working closely with the Infrastructure team to resolve day-to-day tickets and ensuring the smooth operation of our cloud infrastructure.Key ResponsibilitiesDesign, implement, and manage cloud infrastructure solutions using...

  • System Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States CEF Solutions Inc Full time

    Job Title: Jr. System EngineerCef Solutions Inc. is a leading provider of consulting services and business process outsourcing solutions. Our company specializes in delivering end-to-end client experiences to multinational companies in the customer service industry.Job Summary:The Jr. System Engineer will work in the IT infrastructure services domain,...

  • Infrastructure Solutions Specialist

    4 weeks ago

    Plano, Texas, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Our company is built on the principles of Responsible Growth, which drives our commitment to being a great place to work for our teammates around the world.We are dedicated to creating a diverse and inclusive...

  • Senior Network Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States Brillio Full time

    About BrillioBrillio is a leading digital technology service provider, partnering with Fortune 1000 companies to drive innovation and digital adoption. Our team of experts, known as "Brillians", combines cutting-edge skills with a passion for delivering exceptional client experiences.We take pride in being an employer of choice, attracting top talent through...

  • Senior Network Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States Tata Consultancy Services Full time

    Job Title - L3 Infrastructure EngineerJob Type - Full TimeLocation - Plano, TX (Onsite)Job Description:We are seeking a highly skilled Network Systems Engineer to join our team at Tata Consultancy Services. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our network infrastructure.Network...

  • Cloud Infrastructure Specialist

    1 week ago

    Plano, Texas, United States JobRialto Full time

    Job DescriptionJob Title: IT ConsultantJob Summary:We are seeking an experienced IT Consultant to join our team at JobRialto. As an IT Consultant, you will be responsible for designing and implementing cloud infrastructure solutions using Terraform and AWS resources.Key Responsibilities:Design and implement Terraform templates for cloud infrastructureDevelop...

  • AWS Cloud Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States TrekRecruit Full time

    Job DescriptionTrekRecruit is seeking a skilled AWS Cloud Engineer to join our team. As a key member of our cloud infrastructure team, you will be responsible for designing, implementing, and managing cloud-based systems on AWS.Key Responsibilities:Participate in cloud infrastructure work and migration from on-prem to enterprise GitDevelop and maintain AWS...

  • IT Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States Dexian Full time

    Job Description:We are seeking a skilled Technical Support Representative to install, maintain, and repair computer systems and networks. As a key member of our team, you will ensure that our IT infrastructure is robust and efficient, enabling our employees to work effectively.Key Responsibilities:Configure and install hardware and software to meet business...

  • Data and AI Infrastructure Specialist

    5 days ago

    Plano, Texas, United States Forsyth Barnes Full time

    Job Title: Senior Data and AI Infrastructure EngineerCompany: Forsyth BarnesLocation: PlanoIndustry: FinTechJob Type: PermanentJob Summary:The Senior Data and AI Infrastructure Engineer is responsible for leading the transformation of the Company's technology data lake and analytics platform within the AWS ecosystem. This role is pivotal in enabling Data...

  • Senior VMware Infrastructure Specialist

    1 month ago

    Plano, Texas, United States DISH Full time

    Job OverviewDISH Wireless, LLC is seeking a highly skilled Senior VMware Engineer to join our team. As a key member of our team, you will play a critical role in designing and implementing highly available, fault-tolerant VMware infrastructure solutions.Company BackgroundDISH, an EchoStar Company, has been reimagining the future of connectivity for over 40...

  • Senior Network Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States Brillio Full time

    About BrillioBrillio is a leading digital technology service provider that partners with Fortune 1000 companies to drive innovation and digital adoption. Our team of experts, known as "Brillians", combines cutting-edge digital and design thinking skills with a commitment to client satisfaction.We take pride in being an employer of choice, attracting top...

  • Network Infrastructure Specialist

    2 weeks ago

    Plano, Texas, United States Apex Systems Full time

    Job Title: Network EngineerLocation: Plano, TX (hybrid- 3 days onsite, 2 days remote each week)Pay: $50 - $60/hourContract: 6 month +Experience:Minimum of 5 years of experience in networking, with expertise in Cisco, PaloAlto, and FS switchesCCNA or relevant working experienceCisco certifications or other networking certificationsStrong knowledge of network...