Service Delivery Expert
3 weeks ago
Grow Your Career at Think Tell Junction
We are seeking an exceptional Customer Service Representative to join our team in Los Angeles, CA.
About the Role:
You will be the primary point of contact for our valued customers, handling inquiries, addressing concerns, and ensuring a positive experience with Think Tell Junction.
Your Responsibilities:
- Respond promptly to customer inquiries via phone, email, and live chat
- Provide accurate information about our products and services
- Resolve customer complaints and escalate issues as necessary
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to improve customer satisfaction
- Assist in developing and implementing new service strategies
What We Offer:
- Competitive salary with performance-based incentives ($37,000 - $46,000 per year)
- Health, dental, and vision insurance
- Paid time off and sick leave
- Career advancement opportunities
- A friendly and supportive work environment
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