Service Delivery Expert

3 weeks ago


Los Angeles, California, United States Think Tell Junction Full time

Grow Your Career at Think Tell Junction

We are seeking an exceptional Customer Service Representative to join our team in Los Angeles, CA.

About the Role:

You will be the primary point of contact for our valued customers, handling inquiries, addressing concerns, and ensuring a positive experience with Think Tell Junction.

Your Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and live chat
  • Provide accurate information about our products and services
  • Resolve customer complaints and escalate issues as necessary
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with team members to improve customer satisfaction
  • Assist in developing and implementing new service strategies

What We Offer:

  • Competitive salary with performance-based incentives ($37,000 - $46,000 per year)
  • Health, dental, and vision insurance
  • Paid time off and sick leave
  • Career advancement opportunities
  • A friendly and supportive work environment


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