Desktop Support Specialist
4 weeks ago
At Heunets Inc, we are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing day-to-day local and remote desktop support, receiving inbound calls, answering questions, troubleshooting and documenting steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
Key Responsibilities:
- Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, and computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, and printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Requirements:
- Bachelor's Degree or equivalent in Computer Science or a related field.
- CompTIA A+, Microsoft Certified Professional (MCP) or better.
- Minimum of 18 months years of IT experience.
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, and Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLAs.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
-
IT Support Specialist
1 month ago
Raritan, New Jersey, United States TEKsystems Full timeJob DescriptionTEKsystems is seeking a skilled IT Support Specialist to join our team. As a Helpdesk Technician, you will be responsible for providing technical support to clients, troubleshooting hardware and software issues, and escalating complex problems to senior technicians.Key Responsibilities:Provide technical support to clients via phone, email, and...
-
Administrative Support Specialist
4 weeks ago
Raritan, New Jersey, United States SEBCO Full timeh3Job Description/h3As a key member of the SEBCO team, the Administrative Support Specialist will provide comprehensive administrative support to the sales team, ensuring seamless day-to-day operations. Key responsibilities include preparing sales reports, managing correspondence, and handling customer inquiries. The ideal candidate will possess excellent...
-
Administrative Support Specialist
4 weeks ago
Raritan, New Jersey, United States eTeam Full timeJob SummaryWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at eTeam. The successful candidate will provide comprehensive administrative support to the Neuroscience Autoantibody Commercial Team Leader, including calendar coordination, travel arrangements, and document preparation.Key ResponsibilitiesProactive...
-
Administrative Support Specialist
4 weeks ago
Raritan, New Jersey, United States Legend Biotech US Full timeJob SummaryThe Administrative Specialist provides critical support to the Technical Operations team at Legend Biotech US. This role involves a variety of administrative tasks, including communication, executive support, and data compilation. The successful candidate will be self-motivated, have excellent interpersonal skills, and be able to work...
-
Administrative Support Specialist
4 weeks ago
Raritan, New Jersey, United States Pyramid Consulting, Inc Full timeJob Summary: We are seeking a highly skilled Administrative Support Specialist to join our team at Pyramid Consulting, Inc. as a contract position. The ideal candidate will have a minimum of 6-10 years of experience in an administrative capacity supporting senior management.Key Responsibilities:Provide proactive calendar coordination, including scheduling...
-
Technical Support Specialist II
4 weeks ago
Raritan, New Jersey, United States Ortho Clinical Diagnostics Full timeThe OpportunityAt Ortho Clinical Diagnostics, we unite the strengths of Quidel Corporation and Ortho Clinical Diagnostics to create a world-leading in vitro diagnostics company. Our expertise spans immunoassay and molecular testing, clinical chemistry, and transfusion medicine. With a global presence in over 130 countries, we provide fast, accurate, and...
-
IT Support Specialist
1 month ago
Raritan, New Jersey, United States Eateam Full timeJob Title: Tech SupportWork Location : Raritan NJ(Onsite)Willing to work in Rotational ShiftJob DescriptionResponsibilitiesProvide technical support to laboratory scientists, ensuring the smooth operation of lab IT instrumentation. Collaborate with instrument vendors to install and configure PC hardware and network connections. Maintain accurate...
-
Technical Support Specialist II
4 weeks ago
Raritan, New Jersey, United States Ortho Clinical Diagnostics Full timeThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine.We are a global organization with over 6,000 employees, operating in more than 130 countries....
-
Director of Behavioral Supports
4 weeks ago
Raritan, New Jersey, United States Alternatives Full timeJob Summary: We are seeking a highly skilled Director of Behavioral Supports to oversee our Behavioral Support Department. The ideal candidate will have a Master's degree, BCBA certification, and 5 years of experience as a certified BCBA.Key Responsibilities:Supervise a team of BCBAs, Behavior Specialists, and RBTsEnsure all clients have the necessary...
-
Administrative Support Specialist
1 month ago
Raritan, New Jersey, United States Source One Technical Solution Full timeJob Title: Senior Administrative AssistantSource One Technical Solution is seeking a highly skilled and experienced Senior Administrative Assistant to join our team. This role will provide comprehensive administrative support to our Global Commercial Organization, Neuroscience Autoantibody team.Key Responsibilities:Provide proactive calendar coordination,...
-
Calibration Specialist
4 weeks ago
Raritan, New Jersey, United States Mastech Digital Full timeJob DescriptionWe are seeking a highly skilled Calibration Specialist to join our team at Mastech Digital.The ideal candidate will have extensive experience with Maximo and a strong background in calibration and CMMS support.Responsibilities will include:Providing CMMS Maximo and Calibration support to the administrator in the creation of new asset,...
-
Medical Laboratory Specialist
1 month ago
Raritan, New Jersey, United States Global Channel Management Full timeJob Title: Medical Laboratory Specialist We are seeking a highly skilled Medical Laboratory Specialist to join our team at Global Channel Management. Job Summary: As a Medical Laboratory Specialist, you will be responsible for testing and validating methods on Immunohematology products. You will also ensure compliance with company standards and applicable...
-
Packaging Quality Specialist I
1 month ago
Raritan, New Jersey, United States Pioneer Data Systems Inc Full timeJob Title: Packaging Quality Specialist IJob Description:The Packaging Quality Specialist I will support the Brand Protection Lab's operations by managing and inspecting product samples and ensuring the integrity of processes.This role requires strong attention to detail, adherence to procedures, and effective coordination with internal teams.The Packaging...
-
Cell Therapy Operations Specialist
4 weeks ago
Raritan, New Jersey, United States Legend Biotech US Full timeJob Title: Operations Support SpecialistLegend Biotech US is seeking an Operations Support Specialist to join our Technical Operations team based in Raritan, NJ.Job Summary:The Operations Support Specialist will be responsible for supporting process operations by performing tasks such as kitting and kit cleaning, inventory management and data entry, sample...
-
Administrative Specialist Contract
4 weeks ago
Raritan, New Jersey, United States Legend Biotech US Full timeJob SummaryLegend Biotech US is seeking an Administrative Specialist Contract to join our Technical Operations team based in Raritan, NJ.Job DescriptionThe Administrative Specialist provides assistance to Legend's CAR-T Manufacturing site at Raritan, NJ. Key responsibilities include:Providing executive administrative supportAssisting with compilation of data...
-
Cell Therapy Production Specialist
3 weeks ago
Raritan, New Jersey, United States Legend Biotech USA, Inc. Full timeJob SummaryWe are seeking a highly skilled Cell Therapy Production Specialist to join our team at Legend Biotech USA, Inc.About the RoleAs a Cell Therapy Production Specialist, you will be responsible for overseeing the production of a personalized cell therapy to support both clinical and commercial requirements. This will involve working closely with our...
-
Learning Technology Specialist
4 weeks ago
Raritan, New Jersey, United States Sunrise Systems, Inc. Full timeJob Title: Learning Technology SpecialistJob Summary:Sunrise Systems, Inc. is seeking a Learning Technology Specialist to support Learning inside the R&D organization. This role is located remotely.Key Responsibilities: Create and manage IM R&D platform-specific deliverables such as learning channels, journeys, pathways, smart cards, curricula, learning...
-
Mental Health Specialist
4 weeks ago
Raritan, New Jersey, United States Alternatives Full timeJob Summary:Alternatives, Inc. is seeking a skilled Mental Health Specialist to join our team. As a Mental Health Specialist, you will work with individuals diagnosed with mental illness, providing clinical case management services to support their recovery and well-being.Key Responsibilities:* Provide in-home and on-site services to clients, including...
-
Senior Specialist, Quality Systems
4 weeks ago
Raritan, New Jersey, United States J&J Family of Companies Full timeJob Title: Senior Specialist, Quality SystemsJob Summary:We are seeking a highly skilled Senior Specialist, Quality Systems to join our team at J&J Family of Companies. As a Senior Specialist, Quality Systems, you will be responsible for independently performing Quality Systems activities, identifying issues, and implementing resolutions. You will assess...
-
Environmental Health and Safety Specialist
4 weeks ago
Raritan, New Jersey, United States Legend Biotech US Full timeJob Title: Environmental Health and Safety SpecialistLegend Biotech US is seeking an Environmental Health and Safety Specialist to join our Technical Operations team based in Raritan, NJ.Job SummaryThe Environmental Health and Safety Specialist will support the Environmental Health and Safety programs within a cell therapy manufacturing facility to ensure...