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Scheduling Coordinator

2 months ago

Miami, United States Aroma360 Full time
About Aroma360

Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing high-quality essential oil-based scenting solutions to businesses and individuals worldwide. As a full-service scent company, Aroma360 guides clients from concept to strategic implementation, prioritizing exceptional customer service every step of the way.

Job Summary

The Scheduling Assistant position involves making outbound calls to potential clients to gather information needed to assist the sales team in closing deals. This role requires serving as the first point of contact for clients pre-sale, ensuring customer information is accurate based on their product needs, and providing exceptional customer service to build a strong brand reputation.

Responsibilities
  • Reach out to potential clients through outbound calls to gather information needed to assist Scent Consultants in closing sales
  • Serve as the first point of contact for client pre-sale
  • Work closely with the sales team to ensure customer information is accurate based on their product needs
  • Provide exceptional customer service and build a strong brand reputation with potential clients
  • Perform other duties as assigned
Requirements
  • High school diploma, GED, or relevant work experience
  • Minimum of 3 years of relevant work experience
  • Strong scheduling and appointment-setting experience
  • Experience in a luxury brand atmosphere is highly preferred
  • Calendar management
  • Outbound high call volume
  • Customer service experience
  • CRM experience (Salesforce preferred)
  • Strong data entry skills
  • Proficient in Microsoft Word, Outlook, and Excel
  • Outgoing and professional phone presence
  • Strong organizational skills while multitasking
  • Ability to work with a strong sense of urgency
  • Demonstrated record of taking initiative
What We Offer
  • Comprehensive health coverage, including dental and vision insurance, to ensure you and your family are taken care of.
  • Life insurance provides peace of mind for you and your loved ones.
  • Paid time off, allowing you to recharge and enjoy life outside of work.
  • Access to a 401(k) plan to help you plan for a secure financial future.
  • Employee discount to take advantage of great deals on our products and services.
  • Opportunities for paid training to develop your skills and advance your career.
  • Fun and exciting company events.

Aroma360 is an equal opportunity employer and does not discriminate against any candidate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.