Client Service Representative

1 week ago


Shrewsbury, Massachusetts, United States BankTalent HQ Full time
Job Description
The Senior Float Relationship Banker will be responsible for delivering exceptional customer service while reaching or exceeding established sales and relationship management goals. This role requires strong verbal, written, math, customer service, sales, PC, and operational skills. The ideal candidate will have previous experience in retail banking, cash handling, and customer service. A valid driver's license is required for travel between branch locations.

This position involves cross-selling products and services, answering customer questions, providing account opening information, and ensuring proper paperwork is completed. The successful candidate will also participate in business development and outreach as directed by management. Proactive resolution of customer complaints is essential.

The Float Relationship Banker will work independently and in a team environment, implementing all sales strategies and adhering to established standards, policies, and procedures.

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