Room Attendant

1 week ago


Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full time
Job Overview

Position Title: Housekeeping Personnel
Reports To: Assistant Head Housekeeper / Head Housekeeper

Key Responsibilities

The following outlines the essential duties and responsibilities of the Housekeeping Personnel. Additional tasks may be assigned based on operational needs.

  • Maintain cleanliness of guest accommodations in line with established standards to ensure a sufficient number of available and pristine rooms.
  • Address the requests of guests and colleagues in a courteous and positive manner.
  • Adhere to cleanliness and hygiene protocols set forth by the management.
  • Execute special guest requests promptly, such as providing extra linens or replacing malfunctioning items.
  • Collaborate with maintenance personnel to ensure all guest rooms are in optimal condition.
Essential Duties
  • Clean public areas including hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms.
  • Strip and replace linens in guest rooms.
  • Follow safety regulations regarding the use of cleaning chemicals.
  • Perform vacuuming, sweeping, dusting, and cleaning tasks to meet hotel standards.
  • Restock rooms with necessary supplies, towels, and amenities.
  • Proactively greet guests in a friendly and welcoming manner.
Qualifications
  • High school diploma or GED is preferred.
  • Prior experience in housekeeping is advantageous but not mandatory; training will be provided.
  • Experience in customer service is beneficial.
  • Flexibility to work weekends and holidays, along with being a team-oriented individual.
  • Maintain a professional demeanor and appearance at all times.
  • Attention to detail and the ability to uphold high cleanliness standards.
  • Ability to safely handle cleaning supplies and chemicals.
  • Physical capability to walk, climb stairs, stand, bend, crouch, kneel, reach overhead, twist, lift, push, pull, and carry items.
  • Ability to maneuver a fully loaded cart weighing over 100 lbs.
  • Availability to work nights, weekends, and holidays as required.
Benefits
  • Medical, Dental, and Vision Insurance
  • Competitive Compensation
  • 401(k) Retirement Savings Plan
  • Life and Disability Insurance
  • Discounts on Hotel Rooms
  • Ongoing Training and Career Development Opportunities
  • Meal and Travel Discounts
  • Paid Time Off
  • Opportunities for Career Advancement

About Us: At Rapid City Best Western Ramkota Hotel, we pride ourselves on our commitment to hospitality and excellence. Our team is dedicated to providing exceptional service while maximizing value for our clients. We are continuously expanding and seeking motivated individuals to join our dynamic team.

We are an equal opportunity employer and prohibit discrimination/harassment based on any characteristic protected by federal, state, or local laws.
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