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Housekeeping Supervisor

2 months ago

Matthews, North Carolina, United States Crothall Healthcare Full time

Job Summary:

Summary: As a key member of our facilities management team, the Housekeeping Lead will oversee the daily operations of our housekeeping staff, ensuring that all areas of the hospital are maintained to the highest standards of cleanliness and safety.

Key Responsibilities:

  • Supervise and Train Staff: Provide guidance and support to housekeeping staff to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Inspect and Monitor Areas: Conduct regular inspections of all areas of the hospital to ensure that cleaning standards are met and identify areas for improvement.
  • Coordinate Staff Schedules: Manage the schedules of housekeeping staff to ensure that all areas of the hospital are covered during peak periods.
  • Resolve Guest Complaints: Respond promptly to guest complaints and concerns, resolving issues in a professional and courteous manner.
  • Maintain Equipment and Supplies: Ensure that all equipment and supplies are in good working order and that staff have access to the resources they need to perform their duties.
  • Contribute to a Positive Team Environment: Foster a positive and supportive team environment, promoting open communication and collaboration among staff.

Requirements:

  • Previous Experience: Previous experience in a supervisory or leadership role in a facilities management or housekeeping environment.
  • Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff, guests, and other stakeholders.
  • Attention to Detail: Strong attention to detail and ability to maintain high standards of cleanliness and safety.

Benefits:

  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.