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Automotive Service Director

2 months ago


Rockville, Maryland, United States Sonic Automotive Full time
Job Description

At Sonic Automotive, a leading automotive dealership group, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future.

Service Manager Role:

The Service Manager is responsible for overseeing the efficient and profitable operation of the service department. Key responsibilities include:

  • Strategic Planning: Forecast goals and objectives for the department and strive to meet them.
  • Team Collaboration: Foster harmony and teamwork with all other departments.
  • Financial Management: Prepare and administer an annual operating budget for the service department.
  • Regulatory Compliance: Understand, keep abreast of, and comply with federal, state, and local regulations that affect service operations.
  • Staff Management: Hire, train, motivate, counsel, and monitor the performance of all service department staff.
  • Operational Oversight: Direct and schedule the activities of all department employees.
  • Technical Support: Provide technical assistance to employees as needed.
  • Performance Monitoring: Conduct meetings with department employees to discuss activities and problems of mutual interest.
  • Payroll Management: Monitor technicians' payroll records.

Qualifications:

To be successful in this role, you'll need:

  • Supervisory Experience: One year of supervisory experience.
  • Industry Expertise: Three years of experience in an auto repair facility.
  • Communication Skills: Ability to read and comprehend instructions and information.
  • Education: High school diploma or the equivalent.
  • Certifications: ASE certification preferred.
  • Leadership Skills: Excellent communication, supervisory, and managerial skills.
  • Business Acumen: Ability to operate the department at a profit according to dealership guidelines.
  • Eligibility: All applicants must be authorized to work in the USA.
  • Workplace Safety: All applicants must perform duties and responsibilities in a safe manner.
  • Background Check: All applicants must be able to demonstrate ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver's license.