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Automotive Service Director
2 months ago
At Sonic Automotive, a leading automotive dealership group, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future.
Service Manager Role:
The Service Manager is responsible for overseeing the efficient and profitable operation of the service department. Key responsibilities include:
- Strategic Planning: Forecast goals and objectives for the department and strive to meet them.
- Team Collaboration: Foster harmony and teamwork with all other departments.
- Financial Management: Prepare and administer an annual operating budget for the service department.
- Regulatory Compliance: Understand, keep abreast of, and comply with federal, state, and local regulations that affect service operations.
- Staff Management: Hire, train, motivate, counsel, and monitor the performance of all service department staff.
- Operational Oversight: Direct and schedule the activities of all department employees.
- Technical Support: Provide technical assistance to employees as needed.
- Performance Monitoring: Conduct meetings with department employees to discuss activities and problems of mutual interest.
- Payroll Management: Monitor technicians' payroll records.
Qualifications:
To be successful in this role, you'll need:
- Supervisory Experience: One year of supervisory experience.
- Industry Expertise: Three years of experience in an auto repair facility.
- Communication Skills: Ability to read and comprehend instructions and information.
- Education: High school diploma or the equivalent.
- Certifications: ASE certification preferred.
- Leadership Skills: Excellent communication, supervisory, and managerial skills.
- Business Acumen: Ability to operate the department at a profit according to dealership guidelines.
- Eligibility: All applicants must be authorized to work in the USA.
- Workplace Safety: All applicants must perform duties and responsibilities in a safe manner.
- Background Check: All applicants must be able to demonstrate ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver's license.