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Terminal Rail Coordinator

2 months ago

Dayton, Texas, United States Plastic Express Inc Full time
Job Summary:

The Terminal Rail Coordinator will play a critical role in ensuring the smooth operation of Plastic Express Inc.'s rail terminal logistics. This position will be responsible for coordinating the receipt and release of railcars, managing inventory, and providing exceptional customer service to Fortune 500 companies.

Key Responsibilities:
  • Coordinate the receipt and release of railcars, ensuring timely and accurate processing.
  • Manage inventory levels, including tracking and auditing railcar inventory for accuracy and discrepancies.
  • Provide prompt feedback to Rail Operations, Bulk Trucking, Warehouse, and other departmental groups.
  • Act as a liaison between the Customer Success Department, Rail Operations, and other departments.
  • Perform other related duties as assigned.
Requirements:
  • At least 21 years old.
  • High school diploma or equivalent.
  • 2+ years of experience in a customer service related field, preferably in the transportation industry.
  • Knowledge of Bulk Trucking, Rail & Warehouse industries a plus.
  • Type 40wpm+ with 100% accuracy.
  • Railcar experience is a plus.
Physical Demands:
  • Prolonged periods sitting at a desk and working on a computer.
  • Close visual confirmation of finely printed documents and distance vision to safely and correctly identify objects and or markings.
  • Must be able to lift up to 15 pounds at times.
Licenses/Certificates:
  • None.
Skills:
  • Proven interpersonal skills; relationship development and management.
  • Ability to work as part of a team.
  • Ability to recognize onsite risk factors and take appropriate action.
  • Ability to effectively communicate intentions and be an active listener.
  • Ability to monitor/assess performance of yourself and provide feedback.
  • Ability to think critically - use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Instructing/Coaching - teaching others how to do something.
  • Ability to multitask, prioritize and work under high-stress environments.
  • Ability to manage one's own time and the time of others.
  • Possess a high level of proficiency in Word, Excel, Outlook, and database management.
  • Must read, write, and speak English fluently.
  • Strong attention to detail is required.
Additional Job Details:

This is a full-time, exempt position. Days and hours of work are normally 7:00 am - 3:30 pm. Hours may be adjusted as needed to meet the needs of the customers and employee's demand.

No travel is expected for this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In line with Plastic Express' Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake, and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.