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Banking Professional

2 months ago

Columbus, Ohio, United States Woodforest National Bank Full time
About the Role

As a Retail Banker at Woodforest National Bank, you will be the face of our organization, interacting with customers daily to provide exceptional service and support. This role is critical in building relationships and understanding the financial needs of our customers.

Key Responsibilities
  • Sales and Customer Engagement: Proactively identify, market, and recommend bank products and services that meet customers' needs, achieving individual sales targets.
  • Transaction Processing: Process transactions, open accounts, and perform account maintenance to ensure seamless customer experiences.
  • Branch Servicing: Handle branch servicing duties, including vault balancing, cash ordering, and automated teller machine maintenance.
  • Problem-Solving: Employ problem-solving skills to address customer inquiries and concerns in a manner consistent with the Woodforest Experience training.
Requirements
  • Experience: 1 year of relevant sales and/or customer service experience, or an equivalent amount of directly related college education or volunteer service.
  • Preferred Qualifications: Previous in-store banking experience, positive attitude, and strong communication skills.
  • Education: High School Diploma or equivalent required.
  • Work Status: Full-time.
  • Travel: Little to no overnight travel expected, with occasional business need to cover nearby branch locations up to 45 miles from the assigned branch location.
  • Working Conditions: Standing most of the time, with occasional walking, moving, bending, stooping, or sitting for brief periods, and lifting and carrying items up to 30 lbs.
About Woodforest National Bank

Woodforest National Bank is a privately owned bank with a strong focus on building relationships and serving our communities. As an employee-owned bank, we prioritize employee development and advancement opportunities. We are committed to creating a diverse and inclusive work environment and are an Equal Opportunity / Affirmative Action employer.