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Information Management Technician I

2 months ago

Rockville, Maryland, United States Chenega Corporation Full time

Summary

CHENEGA HEALTHCARE SERVICES, LLC

The Document Management Analyst I is tasked with delivering scanning support services and meticulously reviewing each incoming document package for processing to determine and assign the appropriate RIDS Code.

Key Responsibilities

  • Monitor and confirm the return of all physical documents provided to the contractor after processing has been finalized (including image processing, text processing, indexing, and distribution, if applicable).
  • Receive and manage all documents submitted electronically in accordance with established protocols.
  • Conduct routine maintenance and updates on scanning hardware and software applications.
  • Collaborate with technical staff to support scanning software applications.
  • Provide various levels of scanning services:
    • For basic scanning, digitize documents and send the scanned image (or its location) to the requester.
    • Normal scanning is conducted on paper documents received for standard processing.
    • For expedited scanning, digitize documents and send the scanned image (or its location) to the requester within a specified timeframe.
    • For complex scanning services, digitize sections of documents that include electronic components.
  • Create up to 5,000 scanned images from paper documents received each workday.
  • Process e-RIDS in accordance with contract specifications.
  • Code and file documents in a comprehensive alphabetical filing system.
  • Assist in publishing publicly accessible documents/packages to the agency's website.
  • Facilitate the publication of a minimum of 380 documents/packages to the agency's website daily, following established protocols.
  • Open and operate mail through metering machines, calculating and posting charges to departmental accounts.
  • Support additional projects involving scanning, copying, and/or printing various document types.
  • Perform other clerical tasks as assigned.
  • Undertake additional duties as required.

Qualifications

  • High school diploma or equivalent.
  • Preferred: Minimum one (1) year of experience in a production control operation or a similar role.
  • Preferred: Active Secret Clearance.

Knowledge, Skills, and Abilities

  • Ability to obtain a Secret Clearance.
  • Preferred: Experience with US Military or Federal Government.
  • Exceptional interpersonal and communication skills.
  • Strong customer service orientation.
  • Ability to follow both oral and written instructions.
  • Proficient in data entry and familiar with Microsoft Outlook, Word, Excel, and Acrobat.
  • Ability to lift and/or move up to 30 pounds.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and communicate effectively. The employee may engage in repetitive motions involving the arms, wrists, hands, and/or fingers. The employee may occasionally need to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision.

Chenega Corporation and its family of companies is an Equal Opportunity Employer.

We participate in the E-Verify Employment Verification Program.