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Food Service Assistant
2 months ago
About the Role
We are seeking a skilled and enthusiastic Catering Assistant to join our team at Elior Group. As a Catering Assistant, you will play a vital role in ensuring the smooth operation of our catering services, providing excellent customer service, and maintaining high standards of food quality and safety.
Key Responsibilities
- Ensure the cleanliness and presentation of the catering area at all times.
- Provide accurate and up-to-date information to customers and clients about menu options and special offers.
- Operate equipment efficiently and effectively, reporting any maintenance issues promptly.
- Manage the till point during service, adhering to established procedures.
- Handle customer complaints professionally and in accordance with company procedures.
- Comply with COSHH, Food Safety, and Health & Safety regulations, reporting any incidents as required.
Working Pattern
This is a part-time position, working Monday to Friday, 10:15am to 2:00pm, during term time only.
Requirements
- A genuine interest in customer service excellence.
- A team player with a positive attitude.
- Catering experience is desirable but not essential.
Benefits
- A competitive hourly rate of £8.91.
- A workplace pension scheme.
- 28 days' holiday pro-rata (including Bank Holidays), with the option to purchase additional leave.
About Elior Group
Elior Group is a leading contract caterer, committed to delivering exceptional customer experiences through our passion for great quality food, local sourcing, excellent service, and driving innovation. We offer a range of benefits, including discounts on leisure and entertainment, gyms, and restaurants, as well as a Colleague Support Programme for health and wellbeing advice.
Why Join Us?
Elior Group is a diverse and inclusive workplace, free from discrimination, where you can thrive and grow. We foster a culture of recognition, rewards, and development opportunities, and we are committed to safeguarding and promoting the welfare of children and adults at risk.