Operational Improvement Analyst

3 weeks ago


Chicago, Illinois, United States Baird & Warner Full time
About Baird & Warner

We are a dynamic and innovative real estate company that empowers our professionals to grow in their careers and make a meaningful impact. With a commitment to providing the support our team needs, we have been named a Top Workplace in Chicago for ten consecutive years.

Job Overview:

We are seeking a highly motivated Business Analyst to join our team. As a Business Analyst, you will be responsible for analyzing business processes and identifying opportunities for improvement, working closely with stakeholders to gather requirements, and translating those requirements into detailed user stories for the technical team.

This position requires a local candidate with 3 days of on-site working at our Chicago or Schaumburg location. The ideal candidate will be responsible for developing, prioritizing, and managing product backlogs, user stories, and acceptance criteria following Agile and Scrum methodologies.

Key Responsibilities:
  • Collaborate with stakeholders to gather, understand, and document business requirements and translate them into technical solutions and detailed user stories.
  • Develop, prioritize, and manage product backlogs, user stories, and acceptance criteria following Agile and Scrum methodologies.
  • Create use cases, process flows, and data flow diagrams to support development teams in understanding functional requirements.
  • Conduct business process analysis, modeling, and optimization to improve process/technology efficiency.
  • Partner with business stakeholders, software engineers, developers, and quality assurance teams in problem-solving and resolution development.
  • Act as a liaison between business units and technology teams, ensuring clear communication and alignment on project goals/deliverables.
  • Actively participate in sprint planning, backlog grooming, and daily stand-ups to ensure effective project delivery.
  • Develop and facilitate end-user training programs to support product adoption and maximize usability.
  • Provide support for system implementation, including testing and validation.
Qualifications:
  • Strong written and verbal communication skills, with the ability to convey complex ideas effectively.
  • Hands-on experience and familiarity with Agile and Waterfall development methodologies.
  • Detail-oriented with excellent follow-through and organizational habits.
  • Ability to understand complex business functions and translate them into clear, actionable technical requirements.
  • Understanding of systems engineering, object-oriented design, and architecture standards.
  • Proficient in Agile methodology (Scrum, Kanban).
  • Strong business process modeling and business rules analysis skills.
  • Ability to create and manage user stories, use cases, and functional specifications for more than one project.
  • Familiarity with system impact assessment, project risk assessment, and mitigation strategies.
  • Ability to work collaboratively with cross-functional teams to drive consensus and deliver solutions.
  • Basic knowledge of standard business functions (e.g., sales, finance, HR) supporting a large enterprise environment. Real Estate industry knowledge is a plus.
  • Experience working in an Agile team environment and proficiency in using tools like Jira, Trello, or Azure DevOps.
Salary:

$80,000 - $110,000 per year, depending on experience.

Benefits:

Medical, dental, PTO, VTO.



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