Service Manager
1 week ago
As a Service Manager at Goodyear, you will be responsible for managing the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests. You will also be responsible for building guest relationships and ensuring guest satisfaction by being the liaison between technicians and guests. Additionally, you will help drive and reach sales goals through guest interactions including tire and service sales.
Responsibilities:
* Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
* Help drive and reach sales goals through guest interactions including tire and service sales
* Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
* Responsible for contributing to the training and development of service department associates
* Articulate all warranties, promotions, and advertisements
* Utilize tools provided to make recommendations to guests based on manufacturing guidelines
* Maintain a clean and safe work and guest area
Requirements:
* Minimum 1 year of previous Automotive Service management experience
* Valid driver's license
* Must be at least 18 years of age
* No relocation is being offered for this position
* Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications:
* Previous automotive service sales experience
* Previous automotive service experience
Goodyear is one of the world's largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. For more information about Goodyear and its products, go to
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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