Public Service Manager

1 day ago

Youngstown, Ohio, United States OHIONET Full time
{"title": "Public Service Manager", "description": "

**Job Summary**

The Public Service Manager is responsible for overseeing the day-to-day operations of multiple library branches, supervising staff, and ensuring that services are responsive to community needs.

**Key Responsibilities:**

  • Manage and oversee supervisors at multiple branches, functions, and operations.
  • Facilitate resolution of problems, concerns, or complaints between staff.
  • Provide direct instruction, mentorship, training, guidance, and oversight to assigned supervisors.
  • Facilitate open communication channels between staff, library administration, and community groups.
  • Observe the application of policies and procedures in practice and work with other administrative staff to create improvements.
  • Maintain operation of the library by assisting with scheduling, participating in the chain of command, approving time sheets, and participating in contract negotiations.

**Requirements:**

  • Masters Degree in Library Science.
  • Minimum of 5 years of professional experience in progressively responsible positions, at least 3 of which have been in a supervisory position, preferably in a union setting.
  • Ability to exercise considerable independent judgment to develop, plan, direct, coordinate, and manage staff.
  • Ability to understand and maintain positive relationships with staff members.

**Physical Requirements:**

The nature of work requires an ability to effectively communicate and exchange information, collect, compile, and prepare work documents, selecting adult materials, monitoring circulation turn-over rates of in-demand materials, recommending replacement/discard of adult materials, and operate standard business office equipment. Travel to other library branches and community outreach are required.

", "lang_code": "en"}

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