Customer Experience Specialist

1 week ago


Wyncote, Pennsylvania, United States Tailored Brands Inc Full time

Role Description:

We are seeking a skilled Retail Sales Consultant to deliver exceptional customer service and drive sales through effective selling techniques at K&G Fashion Superstore.

Key Responsibilities:

  • Provide outstanding customer service by greeting each customer, answering questions, and assisting with merchandise selections.
  • Maintain the sales floor in your assigned area, adhering to merchandising guidelines.
  • Handle customer transactions efficiently, accurately following standard operating procedures for purchases, exchanges, store credits, and returns as directed by management.
  • Engage with customers to recommend products, ensuring a high level of product knowledge and awareness of current promotions and advertisements.
  • Assist in maintaining the fitting room areas, returning merchandise to the sales floor as needed.

Requirements and Benefits:

  • Excellent communication, customer service, and organizational skills.
  • Ability to move and handle merchandise weighing 0-50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of your work shift.
  • Use of hands and fingers to handle/feel objects or tools and reach with hands and arms.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Able to communicate clearly with associates and customers.
  • Accurately complete all written documentation as assigned by management.

Estimated Salary:$52,500 per year



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