Customer Experience Specialist
1 week ago
Role Description:
We are seeking a skilled Retail Sales Consultant to deliver exceptional customer service and drive sales through effective selling techniques at K&G Fashion Superstore.
Key Responsibilities:
- Provide outstanding customer service by greeting each customer, answering questions, and assisting with merchandise selections.
- Maintain the sales floor in your assigned area, adhering to merchandising guidelines.
- Handle customer transactions efficiently, accurately following standard operating procedures for purchases, exchanges, store credits, and returns as directed by management.
- Engage with customers to recommend products, ensuring a high level of product knowledge and awareness of current promotions and advertisements.
- Assist in maintaining the fitting room areas, returning merchandise to the sales floor as needed.
Requirements and Benefits:
- Excellent communication, customer service, and organizational skills.
- Ability to move and handle merchandise weighing 0-50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of your work shift.
- Use of hands and fingers to handle/feel objects or tools and reach with hands and arms.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Able to communicate clearly with associates and customers.
- Accurately complete all written documentation as assigned by management.
Estimated Salary:$52,500 per year
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