Dispatch Operations Specialist

4 days ago


Rich Creek, Virginia, United States Jennmar EVA Full time
Job Summary

We are seeking an experienced Dispatcher to join our team at Jennmar EVA. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work effectively under pressure.

About the Role

The successful candidate will be responsible for coordinating and dispatching truck drivers to transport finished products to customers in the mining and tunneling industries. This includes processing and transmitting information and instructions, monitoring truck drivers' workloads, and maintaining accurate records.

Key Responsibilities
  • Coordinate and dispatch truck drivers to transport finished products to customers.
  • Monitor truck drivers' workloads and location assignments.
  • Maintain accurate records of mileage, fuel use, repairs and other expenses.
  • Answer customer inquiries and investigate customer complaints.
  • Arrange for refund, exchange, and credit for returned merchandise.
Requirements
  1. Possess strong communication and interpersonal skills.
  2. Possess excellent organizational and time management skills.
  3. Possess the ability to work effectively under pressure.
  4. Possess a strong understanding of Microsoft Office and computerized dispatching systems.
  5. Possess a high school diploma or equivalent.
Estimated Salary

$55,000 - $70,000 per annum, depending on experience.



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