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Technical Security Specialist

2 months ago

Denver, Colorado, United States Snyk Full time
Unlock Business Value with Snyk's Developer Security Platform

Snyk is a leading developer security platform that empowers development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure. As a Technical Success Manager, you will play a critical role in helping customers enable security within their Software Development Life Cycle (SDLC) and DevSecOps transformations.

Key Responsibilities:
  • Develop and execute customized onboarding programs to help customers achieve their security program goals through the use of Snyk's suite of products.
  • Build and foster trusted relationships with leaders from our customers' engineering and security organizations.
  • Design and execute strategies to unlock business value and expand product adoption, resulting in increased customer satisfaction and loyalty.
  • Mobilize internal and external resources to remove barriers to adoption and advocate for the needs of your customers.
  • Prepare and facilitate business review meetings, training sessions, product feedback/roadmap reviews, and other strategic customer interactions.
Requirements:
  • Degree/certificate in a technical field (computer science, engineering, etc.)
  • Experience leading technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.
  • 3+ years of experience in a customer-facing role, engaging with customer executives, technologists, and/or partners to solve business problems with advanced technologies.
  • Experience working closely with highly technical customers within the Enterprise space.
  • The ability to demonstrate working knowledge of Developer or Application Security tools (e.g. GitHub, Jira, Jenkins, VScode).
  • Exceptional organization and time-management skills and the ability to effectively manage across competing priorities.
  • To be an effective and influential communicator with a range of personas (from end user to executive); you can facilitate challenging discussions and are adept at handling objections.
About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development.
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers.
  • Health benefits, employee assistance plans, and annual wellness allowance.
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances.