Customer Service Agent
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, resolving billing issues, amending policies, and making policy suggestions.
Key Responsibilities- Provide excellent customer service to policyholders via phone, email, and in-person
- Resolve billing issues and amend policies as needed
- Make policy suggestions to improve customer experience
- Generate policy quotes and provide coverage advice to new and potential customers
To be successful in this role, you will need to possess excellent communication and organizational skills, a genuine willingness to learn, and a passion for delivering exceptional customer service. If you are a team player who is eager to learn and grow with our company, we encourage you to apply today
This is a base pay, commission, and bonus eligible role that offers a competitive compensation package and opportunities for advancement.
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