Customer Service Agent

2 weeks ago


St Louis MO USA, United States Farmers Insurance Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, resolving billing issues, amending policies, and making policy suggestions.

Key Responsibilities
  • Provide excellent customer service to policyholders via phone, email, and in-person
  • Resolve billing issues and amend policies as needed
  • Make policy suggestions to improve customer experience
  • Generate policy quotes and provide coverage advice to new and potential customers
Requirements

To be successful in this role, you will need to possess excellent communication and organizational skills, a genuine willingness to learn, and a passion for delivering exceptional customer service. If you are a team player who is eager to learn and grow with our company, we encourage you to apply today

This is a base pay, commission, and bonus eligible role that offers a competitive compensation package and opportunities for advancement.



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