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Customer Support Specialist

2 months ago

Lynnwood, Washington, United States NWCUA Full time

Customer Support Specialist

Company:

NWCUA

Position Type:

Staff

Job Overview:

At NWCUA, we are dedicated to enhancing the financial well-being of our members. Our team is committed to providing exceptional service and support to those who rely on us. If you possess a friendly demeanor, excellent communication abilities, and a talent for resolving issues, you could be an ideal fit for our Customer Support team.

As a valued member of our vibrant and collaborative group, you will engage with members through calls, assist with transactions, troubleshoot concerns, process requests such as card issuance, handle payments, and educate members about their financial options. Building meaningful relationships with our members is at the heart of what we do, and we take pride in fostering a personal connection with each interaction.

Advantages of Joining NWCUA:

  • Competitive monthly compensation
  • Comprehensive Medical, Dental, and Vision benefits
  • Generous paid time off for vacations and illness
  • Employee discounts on loan rates
  • Long-Term Disability and Life Insurance coverage
  • 401K and Pension Plans
  • Opportunity to earn additional incentives through our bonus program

Utilize your customer service expertise in a role that offers a fulfilling career path. NWCUA is proud to be an Equal Opportunity Employer.

For further details or to submit your application, please visit our official website. We do not accept resumes via email; all applications must be submitted through our online platform.