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Customer Service Sales Associate

2 months ago

Hammond, Louisiana, United States Vexus Fiber Full time

Position Title: Retail Sales Specialist

Company: Vexus Fiber

Overview: At Vexus Fiber, we prioritize excellence in customer service and community engagement. As a Retail Sales Specialist, you will play a crucial role in delivering exceptional service to our customers. This position offers an opportunity for professional growth and development within a supportive team environment.

Reporting Structure: Reports to the Retail Supervisor

Department: Retail

Key Responsibilities:

  • Deliver outstanding customer satisfaction through efficient and accurate service.
  • Utilize basic computer skills, including proficiency in Windows 10 and Microsoft applications.
  • Engage with customers in a professional manner, demonstrating excellent phone etiquette.
  • Manage multiple tasks while maintaining attention to detail and effective time management.

Qualifications:

Knowledge, Skills & Abilities:

  • Familiarity with the telecommunications sector and its practices.
  • Ability to operate office equipment such as copiers, fax machines, and calculators.
  • Strong reasoning skills to identify problems and analyze information.
  • Ability to communicate effectively with colleagues and customers.
  • Bilingual skills are a plus.

Educational Background:

High school diploma or equivalent; some college education is preferred.

Experience:

Previous experience in customer service or a related office environment is preferred, with a focus on stability in past employment.

Mathematical Skills:

Ability to work with basic mathematical concepts and handle customer transactions accurately.

Job Type: Full-time

Equal Opportunity Employer: Vexus Broadband is committed to diversity and inclusion in the workplace.