Member Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, self-checkout area, and member service desk.
- Process member transactions, including purchases, returns, and exchanges, according to company policies and procedures.
- Assist members with locating merchandise, answering questions, and providing product information.
- Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for members.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We believe that our associates are our greatest asset and are committed to helping them grow and succeed in their careers.
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