Airline Customer Service Representative

1 week ago


Los Angeles, California, United States Pacific Aviation Full time
Job Overview

Pacific Aviation is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer experiences for passengers, guiding them through their airport journey, and resolving challenges that arise with respect and compassion.

Key Responsibilities:

  • Provide customer service to passengers, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Work collaboratively with team members to ensure seamless customer experiences and efficient airport operations.
  • Learn and master the technical aspects of the job, including the check-in system, boarding process, and airport documentation.
  • Develop strong relationships with customers, understanding their needs and preferences to provide personalized service.
  • Ensure the safety of passengers and team members at all times, adhering to airport security protocols and procedures.

Requirements:

  • Fluent in English and preferred language.
  • Computer literate and able to learn new systems and technologies.
  • Available to work a minimum of 4 days per week, including weekends and holidays.
  • Legally authorized to work in the United States of America (USA).

Benefits:

  • Hourly pay rate $20.06.
  • Medical, dental, and vision benefits.
  • 401k plan.
  • Paid time off.
  • Uniform and parking discount.
  • Paid training and referral bonus.

What We Offer:

Pacific Aviation is committed to growing our people and advancing their careers. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

Why Join Us:

At Pacific Aviation, we believe that our team members are the reason for our success. We value diversity, inclusivity, and teamwork, and we are committed to creating a positive and respectful work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Los Angeles, California, United States Hallmark Aviation Services Full time

    Unlock Your Potential in the Aviation IndustryHallmark Aviation Services is a leading provider of above-the-wing ground handling services, and we're seeking highly motivated individuals to join our team as Airline Customer Service Representatives.As a key member of our team, you'll have the opportunity to develop your skills and knowledge in a dynamic and...


  • Los Angeles, California, United States Hallmark Aviation Services Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at JFK Airport. As a key member of our customer service team, you will be responsible for providing exceptional service to our airline customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch customer service to...


  • Los Angeles, California, United States Hallmark Aviation Services Full time

    Job Title: Airline Duty Manager Customer ServiceHallmark Aviation Services is seeking a professional Airline Account Duty Manager for a prestigious International Airline. The Duty Manager assists with the management of the airline's operational and administrative processes while coordinating with the airline client/station manager to meet high-quality...


  • Los Angeles, California, United States Hallmark Aviation Services Full time

    Exceptional Service at the Heart of Our OperationsHallmark Aviation Services is seeking highly skilled Customer Service Representatives to provide top-notch service to our international airline partners at LAX airport.Key Responsibilities:Deliver exceptional customer service to passengers and crew membersPerform a range of duties, including ticket counter,...


  • Los Angeles, California, United States Worldwide Flight Services Full time

    About WFSAt Worldwide Flight Services, we're committed to delivering exceptional customer experiences. As an Airline Customer Service Agent, you'll play a vital role in ensuring the smooth operation of our airport and passenger services. Your responsibilities will include making reservations, preparing and issuing tickets and itineraries, computing fares,...


  • Los Angeles, California, United States American Airlines Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at American Airlines. As a key member of our Airport Customer Care team, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional customer experiences.Key ResponsibilitiesLead and manage a team of...


  • Los Angeles, California, United States Hallmark Aviation Services Full time

    Unlock Your Potential as an Airline Account ManagerHallmark Aviation Services is seeking a highly skilled Airline Account Manager to lead our international airline operations at LAX airport.The ideal candidate will have previous airline experience and be able to maximize account revenues and profitability, while ensuring exceptional customer service and...


  • Los Angeles, California, United States ABM Industries Full time

    Customer Service Representative at ABM IndustriesAs a Customer Service Representative at ABM Industries, you will be responsible for providing exceptional support to airline passengers at the airport. Your primary goal will be to assist passengers who require assistance other than transportation, ensuring their needs are met with professionalism and care.Key...


  • Los Angeles, California, United States Worldwide Flight Services Full time

    Customer Service Agent at Worldwide Flight ServicesAs a Customer Service Agent at Worldwide Flight Services, you will be responsible for providing exceptional customer service to passengers. Your duties will include:Providing general travel information to passengersCompleting all necessary arrangements for accommodating passengers and their luggageMaking...


  • Los Angeles, California, United States Worldwide Flight Services, Inc. Full time

    About Worldwide Flight ServicesAt Worldwide Flight Services, we strive to deliver exceptional service to our customers. As a Customer Service Agent, you will play a critical role in ensuring the timely delivery of cargo shipments, luggage, and business-to-customer deliveries. Your attention to detail and commitment to safety will be essential in maintaining...


  • Los Angeles, California, United States Worldwide Flight Services Full time

    About WFSAt Worldwide Flight Services, we're committed to delivering exceptional service to our customers. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our airport and passenger services. Job SummaryAs a Passenger Service Agent, you'll be responsible for providing top-notch service to our customers, handling all...


  • Los Angeles, California, United States Helios Commercial Service Partners Full time

    Job Title: Call Center Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented individual to join our team as a Call Center Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and...


  • Los Angeles, California, United States Air Canada Full time

    Customer Service AgentLocation: Los Angeles, CA, USAStarting Salary: $22.92/hourBranch: CargoCategory: Unionized (IBT)At Air Canada, we're committed to providing exceptional customer service. As a Customer Service Agent, you'll be the face of our company, handling customer inquiries, resolving issues, and providing information on our...


  • Los Angeles, California, United States Menzies Aviation Full time

    Job SummaryMenzies Aviation is seeking a highly skilled and experienced Passenger Service Supervisor to join our team at Los Angeles International Airport (LAX). As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our airline partners and their passengers.Key ResponsibilitiesProvide leadership...


  • Los Angeles, California, United States Hawaiian Airlines Full time

    Customer Service Agent RoleWe are seeking a skilled Customer Service Agent to provide exceptional service to our guests at the airport. As a key member of our team, you will be responsible for delivering authentic Hawaiian hospitality and ensuring a seamless travel experience for our customers.Key Responsibilities:Provide exceptional customer service at the...


  • Los Angeles, California, United States Helios Commercial Service Partners Full time

    Job Opportunity at L.A. Hydro Jet and Rooter ServicesWe are seeking a dynamic individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, answering phone calls and emails, and scheduling service requests.Key Responsibilities:Answering...


  • Los Angeles, California, United States AAA Electric Motors Sales and Service Full time

    Job DescriptionAs a Customer Service Representative at AAA Electric Motors Sales and Service, you will be responsible for providing exceptional customer service to our clients. Your duties will include greeting and welcoming customers, communicating with them to understand their purchasing needs, and answering incoming sales phone calls.You will also be...


  • Los Angeles, California, United States McGee Air Services Inc Full time

    Job Title: Airline Ground HandlerJob Summary: We are seeking a highly skilled Airline Ground Handler to join our team at McGee Air Services Inc. As an Airline Ground Handler, you will be responsible for efficiently transferring passenger luggage from aircraft or conveyer belts to staged carts or designated drop-off areas within allotted time frames.Key...


  • Los Angeles, California, United States Helios Commercial Service Partners Full time

    Job Title: Customer Service RepresentativeL.A. Hydro Jet and Rooter Services, a Helios Commercial Service Partners company, is a rapidly growing plumbing service company seeking a dynamic individual to join our team.About the RoleWe are looking for a confident, organized, and forward-thinking individual who can thrive in a fast-paced environment. The ideal...


  • Los Angeles, California, United States Helios Commercial Service Partners Full time

    Join Helios Commercial Service Partners, a leading provider of multi-site mechanical services, in our rapidly growing plumbing company, L.A. Hydro Jet and Rooter Services. We offer a dynamic work environment, competitive hourly wages, and opportunities for career growth. As a Customer Service Representative, you will be responsible for handling inbound...