Asset Protection Specialist, Coronado Center

8 hours ago


Albuquerque, New Mexico, United States Macy's Inc. Full time
Job Summary

As an Asset Protection Detective at Macy's Inc., you will play a critical role in maintaining a safe and secure shopping environment for our customers and employees. Your primary responsibilities will include detecting and preventing shoplifting, investigating incidents, and collaborating with law enforcement to ensure the integrity of our assets.

Key Responsibilities
  • Conduct thorough investigations of incidents, gathering evidence and interviewing witnesses to determine the cause and extent of losses.
  • Develop and implement strategies to prevent shoplifting and other forms of theft, working closely with store management and security teams to ensure effective execution.
  • Collaborate with law enforcement agencies to investigate and prosecute individuals who commit crimes against the company.
  • Provide excellent customer service, responding promptly to customer concerns and resolving issues in a professional and courteous manner.
  • Stay up-to-date with changing laws and regulations, ensuring compliance with all relevant statutes and company policies.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 1 year of experience in loss prevention, security, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.


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