Senior Product Manager

1 week ago

Coral Gables, Florida, United States Lakeview Loan Servicing Full time
About the Role

We are seeking a highly skilled Senior Product Manager to drive the definition and launch of our mortgage lending products and an innovative, first-of-its-kind consumer digital platform for homeowners and mortgage holders.

Key Responsibilities
  • Define and drive the product roadmap for a consumer-facing financial product, including financial product definition, digital CX, and related operational programs.
  • Identify and drive partnerships with key vendors / servicers in the fintech space related to your product area.
  • Establish key measures of business and customer success and lead the effort to define, build and operationalize the measurement, reporting and narrative for your products' business and customer results.
  • Work with Leadership and be accountable for aligning the organization to your product's vision and roadmap, operations, and outcomes.
  • Work with internal partners and stakeholders ranging from Mortgage Lending Officers, sales operations, marketing, compliance and legal to take in input and drive customer-focused decisions about your product.
  • Work with UX designers to research, conceptualize and define your product's user experience and interface.
  • Work together with an engineering team to define and deliver the technology roadmap for your product, providing input and influencing tradeoff discussions for key technology decisions.
  • Provide hands-on execution and leadership for our product development efforts, setting and inspiring a high bar for quality and outputs across both external agency resources and internal team members.
  • Work as part of a small and efficient product development team dedicated to delivering bar-raising customer experiences and business value through fast, iterative initiatives and strong product practices.
  • Adhere to the Company's Compliance Standards.
  • Ensure a safe and secure work environment.
Requirements
  • Proven track record presenting to and influencing functional leaders and executives both within and outside the product management function.
  • Ability and passion for rolling up your sleeves and delivering results throughout all stages of the product development lifecycle.
  • Strong bias for action including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
  • Demonstrated excellence in written and verbal communication, presentation, and storytelling skills.
  • Analytical skillset to collect, analyze, publish, and action insights based on customer and market data.
What We Offer
  • Total compensation range for this role is $200,000 to $250,000.
  • Opportunity to shape the direction of innovative financial technology and products.
  • Work on projects that have a direct impact on improving homeowners' financial lives.
  • Growing, fully remote team with a flat organizational structure, offering direct access to senior leadership.
  • Operate at the forefront of transforming the mortgage servicing and consumer financial product landscape.

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