Logistics Operations Director

3 weeks ago


Austin, Texas, United States BusRight Full time

Job Overview

We are seeking a highly skilled Hardware Supply Chain Lead to join our team at BusRight, a fast-growing transportation tech company backed by investors from top-tier firms. Our suite of school bus technology centers around empowering drivers with cutting-edge hardware and supply chain operations.

In this role, you will be responsible for spearheading customer hardware integration, ensuring seamless device operations, overseeing hardware fulfillment and troubleshooting, and driving the rollout of new hardware initiatives.

The ideal candidate will have 4+ years of experience managing technically advanced hardware and navigating complex manufacturing supply chain environments. You should be knowledgeable about mobile device management, asset management, and electrical requirements pertaining to heavy-vehicle harnesses and mobile devices.

Key Responsibilities

  • Managing post-negotiated procurement and inventory forecasting while building deep relationships with vendors, manufacturers, and data providers.
  • Executing all hardware troubleshooting internally and externally to minimize customer downtime.
  • Owning order fulfillment and device deployments in collaboration with our third-party logistics provider.
  • Administrating updates across our fleet of thousands of devices and troubleshooting issues that may arise in the field.
  • Collaborating with our product team to explore and build new, innovative supplementary hardware and services to support an expanding product portfolio.
  • Deploying a new hardware product end-to-end, focusing on NFC technology while utilizing best implementation practices.
  • Developing partnerships with 3rd party mechanics to install BusRight's hardware on school buses across the country.
  • Coordinating supply-chain for company-wide projects such as employee / customer merch and tradeshows.

Requirements

  • Currently living in or willing to locate to Austin, TX.
  • 4+ years of experience managing technically advanced hardware and navigating complex manufacturing supply chain environments.
  • Knowledgeable about or eager to learn about mobile device management, asset management, and electrical requirements pertaining to heavy-vehicle harnesses and mobile devices.
  • Extremely fluent with Google Suite, specifically Google Sheets to dissect and parse large data sets.
  • Comfortable with experiences that require hands-on attention and learning on the fly — from inspecting tablet issues in the field to sitting shoulder-to-shoulder with customers to troubleshoot with them in real-time.
  • You thrive in flexible, evolving environments with limited pre-defined structures.
  • You have an engineering or computer science degree and/or worked at a VC-backed company.
  • You can strike the right balance between creating documentation and automation with daily execution.
  • You have a strong sense of urgency who can rapidly execute tasks while maintaining a clear understanding of prioritization to focus on what truly drives impact.

Estimated Salary: $120,000 - $150,000 per year


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