Implementation Expert

3 days ago


Fort Worth, Texas, United States Xpressdocs Full time

Xpressdocs is a leading provider of marketing technology solutions with over 20 years of experience helping top companies simplify and strengthen their marketing efforts.

We are seeking an experienced Implementation Expert to join our team in Fort Worth, Texas. As an Implementation Expert, you will play a critical role in ensuring the successful onboarding of new clients into our system.

The estimated salary for this position is $65,000-$85,000 per year, depending on experience.

Job Description:

Achieve and maintain expert-level understanding of the Xpressdocs system, including all functionality, programs, and products.

Establish strong relationships with internal stakeholders and build trust with new clients.

Ensure clients have a positive onboarding experience and meet multiple priorities in a demanding environment.

Support and provide backup to the Implementation Manager and collect, evaluate, and organize data files and spreadsheets for new account implementations.

Required Skills and Qualifications:

  • 3+ years' experience in a similar environment.
  • Strong organizational skills to prioritize and oversee numerous projects at once.
  • Excellent consultative communication and presentation skills, both written and verbal.
  • Ability to work in a fast-paced environment and adapt to evolving customer and business needs.
  • Intermediate to Advanced MS Excel skills.

Benefits:

  • Flexible work from home options.
  • Onsite coffee bar and wellness rooms.
  • Medical, dental, vision, disability, and life insurance.
  • 401K with company matching.
  • Paid holidays, vacation, and personal time.
  • Tuition Reimbursement.


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