Cash Application Specialist
6 days ago
Overview
The role of a Cash Application Analyst is to ensure the timely and accurate posting of daily cash receipts to customer accounts. This involves coordinating activities with other cash posting specialists, working with the accounting and sales functions to provide accurate and actionable information, and collaborating with fellow AR team members to successfully accomplish our goals.
Responsibilities
- Utilize basic accounting terminology and practices in clearing credit memos and posting new deductions to the account according to GAAP.
- Responsible for reconciling and balancing posted transactions to batch totals, preparing deposits and remittance files in a computerized environment.
- Provide backup for Credit Entry Analyst as needed.
- Assist with collection and deduction issues when needed.
- Assist with month end and year end closing activities.
- Provide exceptional customer service by promptly responding to internal and external customer inquiries and resolving any issues related to cash application and credit entry.
- Assist team members by providing the necessary documentation to support cash posting.
- In coordination with Credit Manager and Supervisor, develop and maintain performance metrics and reviews progress and resolution of issues on a regular basis.
- Prepare refund requests and aid collectors on resolution of un-applied cash left on the account.
- Process Improvement: Identify opportunities to enhance efficiency and promote accuracy.
- Work with our Third Party, Billtrust, in resolving any issues affecting cash flow.
- Assist AR Supervisor with yearly audit. Pulling documentation and reports as needed.
- Other duties as assigned.
Qualifications
To be successful in this role, you will need:
- 2+ years of experience in cash application in a major A/R system - JDE preferred.
- Good verbal and written communication skills.
- Proven experience working in a fast-paced environment.
- Proficient in Excel, Outlook, and Word.
You must have Post High School courses or equivalent work experience, and be a team player with great attention to detail.
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