Restaurant Operations Manager

5 days ago


New Braunfels, Texas, United States Willies Grill & Icehouse, LLC Full time
Restaurant Manager Job Description

At Willies Grill & Icehouse, LLC, we are seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for delivering exceptional dining experiences to our guests by ensuring consistent execution of all Front of House (FOH) and Back of House (BOH) systems and standards.

Key Responsibilities:
  • Lead and manage FOH and BOH teams to achieve exceptional service standards and quality training.
  • Develop and implement effective strategies to drive sales growth, increase guest count, and manage labor costs.
  • Ensure the restaurant facility is maintained to excellence standards, including cleanliness, organization, and exterior appearance.
  • Manage inventory levels, complete weekly inventory, and maintain accurate records.
  • Interview and hire potential team members to maintain appropriate staffing levels.
  • Develop and maintain a positive and productive work environment, focusing on guest satisfaction and team member engagement.
Requirements:
  • High school diploma or equivalent required; two years of management experience and full-service restaurant management experience preferred.
  • Exceptional leadership and motivational skills, with the ability to attract, train, and retain top talent.
  • Strong guest focus mentality, with the ability to provide an exceptional dining experience for each guest.
  • Ability to define, measure, and attain stretch financial goals, with a focus on year-over-year sales growth and guest count increases.
Physical Requirements:
  • Ability to sit or stand for long periods, work in a restaurant environment, and lift at least 50 pounds.
  • Regularly required to stand, walk, talk, and use hands to handle kitchen equipment and standard office equipment.


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