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Patient Services Coordinator

2 months ago

Moscow, Idaho, United States Gritman Medical Center Full time
{"title": "Patient Service Representative", "description": "Overview

Gritman Medical Center is seeking a skilled Patient Service Representative to provide exceptional customer service to our patients and visitors. As a key member of our team, you will be responsible for ensuring a smooth and efficient patient experience.

Key Responsibilities
  • Verify patient information and update demographic records
  • Collect co-pays and outstanding balances
  • Answer phones and respond to voicemails
  • Greet patients and visitors with a friendly demeanor
  • Monitor patient wait times and reschedule appointments as needed
Requirements
  • Exceptional customer service skills
  • Pleasant attitude and willingness to exceed expectations
  • Ability to work independently with minimal supervision
  • Basic computer skills required, high school diploma or equivalent preferred
Benefits
  • Comprehensive healthcare coverage
  • Rewarding excellence through extra compensation for advanced credentials
  • Generous educational and tuition reimbursement programs
  • Flexible schedules and a supportive environment
  • Competitive market-based pay
  • Family-friendly amenities
", "lang_code": "en-US"}