Leasing Specialist
1 day ago
The Leasing Specialist is responsible for generating leads, selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. This role involves professionally greeting prospects, demonstrating the features and benefits of the property, and securing lease agreements.
Key Responsibilities:- Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features.
- Greet visitors and deliver high-quality customer service.
- Maintain prospect traffic and leasing data. Assist with other computer data entry as necessary.
- Inspect units for move-ins to ensure they are ready and prepare move-in packets for new residents.
- Assist with planning and hosting of resident functions and special events.
- Collect application fees, deposits, and rent.
- Prepare and submit resident application materials for approval.
- Follow up with prospects after viewing homes or submitting applications.
- Prepare service requests.
- Prepare move-in/move-out notices, inspections, or procedures.
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed budgeted occupancy percentages.
- High School Diploma.
- Minimum of one year of customer service/sales experience.
- Working knowledge of property management software such as Onesite.
- Computer proficiency in Microsoft Office.
- Ability to read, write, and communicate effectively.
- Ability to be prompt and timely daily.
- Professional appearance.
- Respectful of the boundaries of confidentiality, fair housing laws, and safety.
- Sales skills.
- Excellent written and verbal communication skills.
- Must demonstrate tact and diplomacy.
- Ability to multitask and able to switch between tasks with frequent interruptions throughout the day.
- Medical, Dental, and Vision Insurance.
- 401(k) Plan.
- Paid Time Off (PTO).
- Paid Holidays.
- Competitive Market Pay.
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Leasing Specialist
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Leasing Specialist
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