Sales and Customer Service Coordinator

7 days ago


Lincoln, Massachusetts, United States Savatree Full time

Job Summary

The Arborist Assistant provides sales and customer service support to our team of Sales Arborists at SavATree. This role involves working alongside tree and lawn care experts to deliver high-level service to residential and commercial clients.

We prioritize autonomy and opportunity, treating our discerning customers as family. This position offers a competitive salary, benefits, and PTO, with opportunities for growth and development.

Key Responsibilities

  • Provide sales support through outbound calls, lead generation, and proposal creation
  • Offer world-class customer service through incoming calls, rapport building, and payment processing
  • Administer the customer database, complete paperwork, and provide general administrative support
  • Participate in call monitoring and coaching sessions for training and quality support

Requirements

  • Associate's degree or higher preferred
  • Excellent written and verbal communication skills, including telephone manner and customer service skills
  • Previous success with outbound calling
  • Proficiency in Microsoft Office Suite, Internet, and Database systems desired
  • Experience with AR, AP, Payroll, HR, Benefits, and multiline phone systems
  • 2+ years of experience in sales/marketing a plus
  • Must be authorized to lawfully work in the U.S.

Why Work with Us

  • We offer training opportunities and support for continuing education in the industry
  • Our team members work alongside experts in the field, with an emphasis on quality and safety
  • We prioritize collaboration, allowing team members to connect and learn from each other
  • We offer a competitive salary and benefits package, including health, vision, and dental insurance, paid time off, and a 401(k) savings plan

Physical Demands

  • Lift and/or move up to fifty (50) pounds while performing job duties


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