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Customer Service Sales Specialist

2 months ago


Kodiak, Alaska, United States GCI Full time
Job Description

GCI is seeking a highly motivated and customer-focused Customer Service Sales Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet customer needs.
  • Sales: Identify and pursue sales opportunities, upsell and cross-sell products and services, and meet or exceed sales targets.
  • Product Knowledge: Stay up-to-date on GCI's products and services, including features, pricing, and promotions.
  • Communication: Effectively communicate with customers, colleagues, and management to ensure seamless customer service and sales support.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Minimum of six months of general work experience required.
  • Skills: Excellent customer service and communication skills, ability to work in a fast-paced environment, and proficiency in MS Office.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Team Environment: A collaborative and supportive team environment.

GCI is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service and sales support, we encourage you to apply for this exciting opportunity.