Coffee House Shift Supervisor

1 week ago


Richmond, California, United States Beans & Brews Full time
About the Role

We are seeking a skilled Coffee House Shift Supervisor to oversee and coordinate the activities of our retail sales team. As a Shift Supervisor, you will be responsible for ensuring seamless operations, managing day-to-day tasks, and driving customer satisfaction.

Responsibilities:
  • Shift Management: Effectively manage shifts by prioritizing duties, leading teams, and resolving conflicts.
  • Cash Handling and POS Management: Learn and apply cash management skills and basic POS systems.
  • Employee Development: Assist in training and evaluating employees, promoting growth and success within the team.
  • Customer Service: Resolve escalated customer complaints in a professional and timely manner.
Requirements:
  • Excellent Communication Skills: Possess fluent English skills and enjoy working with the public.
  • Retail Experience: Previous experience in retail, customer service, or related fields is necessary.
  • Leadership Qualities: Demonstrate strong leadership qualities, ability to thrive in a fast-paced environment, and effectively supervise a team of retail sales workers.
What We Offer:

We offer a competitive salary of approximately $45,000 - $60,000 per year, based on location and experience.



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