Retail Operations Manager
6 days ago
Burlington Stores, Inc. is a rapidly growing retail organization committed to providing exceptional customer service and offering competitive wages and benefits to its associates.
Job Summary
We are seeking an experienced Retail Front End Supervisor to join our team in Springfield. As a key member of our store leadership team, you will be responsible for supervising all store functions and associates, maximizing sales results, promoting safety, and providing exceptional customer service.
Salary
The estimated annual salary for this position is $33,280 - $37,440, based on a 40-hour workweek and an hourly rate of $16 - $18 per hour.
Key Responsibilities
* Supervise all store functions and associates while in the role of Manager on Duty
* Maximize sales results through training, developing, and coaching of direct reports
* Promote safety for both customers and associates by adhering to company guidelines
* Cultivate a diverse culture based on teamwork and collaboration
* Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional customer service
* Reinforce Asset Protection strategies to eliminate shortage
* Assist in recruiting, interviewing, and onboarding new associates
* Participate in weekly workload planning meetings
* Drive Community Relations participation through company programs and partnerships
* Coordinate meal and break periods and monitor schedule adherence
Requirements
* At least 1 year of supervisory experience within an off-price, big box, or specialty environment
* Strong interpersonal skills with a positive and engaging attitude
* Ability to work a full-time schedule including nights, weekends, and holidays as required
* Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time
Benefits
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