Table Service Manager

2 weeks ago


Brooklyn, New York, United States Avant Gardner Full time
Job Title: Table Service Manager

Avant Gardner is seeking a highly organized and proactive Table Service Manager to oversee the guest experience for table service, from providing the ultimate VIP experience during the event to any necessary pre/post-event follow-up.

Key Responsibilities:
  • Manage table service operations, including scheduling, staff supervision, and disciplinary action.
  • Ensure all hospitality elements during ROS are executed flawlessly, with a focus on exceptional customer service.
  • Collaborate with management and senior leadership to improve Table Service sales, VIP guest experience, and service standards.
  • Provide coaching and training to table service staff on proper service steps and ways to improve salesmanship.
  • Ensure correct and accurate cash handling and credit policies.
  • Prepare end-of-event reports, cash handling, and gratuity splits.
  • Maintain DOH compliance and ensure all necessary documentation is up-to-date.
Requirements:
  • 5 years of table service management experience.
  • Required proficiency in Google Workspace suite, including Docs, Sheets, Slides, Gmail, Drive, and Google Groups.
Compensation:
  • The hourly rate for this position is $30-35.


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