HR Quality Control Specialist

4 weeks ago


New York, New York, United States City of New York Full time
Job Summary

We are seeking a highly skilled HR Quality Control Associate to join our team at the City of New York. As a key member of our Human Resources Solutions (HRS) department, you will be responsible for auditing cases processed by Employee Processing Representatives to ensure accuracy and compliance with Federal, State, and City regulations.

Your primary focus will be on reviewing personnel actions, checking candidate qualifications, and resolving pending/complex related actions. You will also prepare detailed analysis of error causation and impact, and develop corrective action reports and initiatives.

In addition, you will ensure that records are current and complete, and attend meetings with the Executive Director and Director of Onboarding/Quality Assurance to discuss error patterns and develop training programs.

Qualifications:

  • Baccalaureate degree from an accredited college and three years of progressively responsible clerical/administrative experience, including one year in an administrative capacity or supervising staff.
  • Associate degree or 60 semester credits from an accredited college and four years of progressively responsible clerical/administrative experience, including one year of administrative supervisory experience.
  • Four-year high school diploma or its equivalent and five years of progressively responsible clerical/administrative experience, including one year of administrative supervisory experience.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce.


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