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Pharmacy Technician
2 months ago
We are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at KC CARE Health Center. As a Pharmacy Technician, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our pharmacy.
Key Responsibilities- Process new medication orders using pharmacy software, including data entry, insurance adjudication, and labeling for dispensation under the direct supervision of a pharmacist.
- Process refill requests received by phone, fax, email, and in-person, obtaining physician or provider authorization as needed.
- Assist with patient assistance program application forms and patient assistance medication inventory.
- Maintain pharmacy inventory by checking medication stock, anticipating needed medications and supplies, and verifying receipt of medication orders.
- Regularly process outdated and/or damaged unused medications for disposal.
- Assist patients at the prescription check-out window and accurately process cash and credit payments for prescription services.
- Provide exceptional customer service, treating all patients and employees with dignity and respect.
- Check and respond to voicemails and emails within 24 to 48 hours.
- Request pharmacist assistance for counseling and other tasks requiring clinical consultation.
- Meet deadlines set forth by pharmacy supervisors, managers, directors, vice-presidents, and chiefs.
- Complete any other tasks and duties as designated by pharmacy supervisors and pharmacists on duty.
- Maintain a clean, safe, and organized pharmacy, including cleaning the workspace prior to rotation to the next workflow position.
- Document all incidents in the incident report system as designated by the KC CARE Policy and Procedure Manuals.
- State Certificate of Pharmacy Technician
- Ability to read, write, and communicate clearly in Spanish and English
- High school diploma or equivalent
- Six months Community/Retail experience minimum
- CPR/BLS certified
- Two years pharmacy technician experience
- Pharmacy Technician Board Certification
- Experience in a Public Health, Community Health, Hospital, or Retail setting pharmacy
- Point-of-sale and cash handling experience
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General working conditions are in a healthcare facility. As such, there is a potential exposure to virus, disease, and infection from patients while performing the duties of this job. May experience traumatic situations including psychiatric traumatized and deceased patients. Travel may be expected to community meetings, client homes, or other agencies.
While performing duties of this job, employees are regularly required to set, walk, and stand; talk and hear; both in person and by telephone; use hands repetitively to finger, handle, feel, or operate standard office or clinical equipment; reach with hands and arms; and occasionally lift up to 20 pounds.
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read, analyze, and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with others outside of their department.
