Inside Sales Representative

4 weeks ago


South Bend, Indiana, United States Colony Hardware Full time

About the Role:

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Colony Hardware. As a key contact for our customers, you will be responsible for processing quotes, entering orders, and providing exceptional customer service.

Your Key Responsibilities:

  • Work directly with customers to ensure they order the right products and that the orders are ready on time.
  • Provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
  • Coordinate with outside sales, operations, purchasing, and other departments to process orders.
  • Communicate with customers via phone and email, responding to their needs quickly and accurately.
  • Support operations by pulling orders and packing them as needed.

What We Offer:

  • A competitive salary plus quarterly bonuses.
  • Multiple medical, dental, and vision plan options.
  • Short Term Disability, Long Term Disability, and Life Insurance.
  • 401k retirement plans with a generous company match.
  • Tuition reimbursement.
  • Competitive sick, vacation, and PTO time as well as paid holidays.
  • Company-provided PPE as required.
  • Company-paid training and certifications.
  • Generous discounts on the best products from leading industry vendors.

About Colony Hardware:

Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets. At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally.



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