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Hospitality Team Member

2 months ago

Rochester, Minnesota, United States OCI Hospitality Full time

Job Summary:

OCI Hospitality is seeking a highly skilled and detail-oriented Housekeeping Attendant to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our properties.

Key Responsibilities:

  • Cleanliness and Maintenance: Meet all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel, including the lobby, breakfast area, pool, fitness center, stairways, hallways, elevators, and patio.
  • Guestroom Preparation: Clean, dust, and remove waste in all areas of guestrooms, bathrooms, and public areas. Replace and provide all linens as necessary in accordance with standards, including making beds.
  • Supply Management: Replace or provide required supplies in guestrooms and public areas. Maintain an organized cart and stock cart with linens and supplies in accordance with standards.
  • Guest Service: Provide exceptional guest service and respond promptly to guests' inquiries and concerns.
  • Reporting and Maintenance: Report room status and maintenance problems promptly. Perform basic maintenance skills, including plunging toilets, changing light bulbs, and unclogging drains.
  • Chemical Handling: Handle chemicals and cleaning supplies with care and in accordance with standards.
  • Equipment Operation: Operate commercial laundry and cleaning equipment.
  • Laundry and Linen Care: Perform all tasks and functions related to laundry and linen care. Maintain appropriately stocked linen and storage rooms.

Requirements:

  • Interpersonal and Communication Skills: Strong interpersonal and communication skills.
  • Organizational Skills: Strong organizational skills and attention to detail.
  • Stress Management: Ability to handle stressful situations with poise and professionalism.
  • Professional Conduct: Conduct work-related functions in a professional manner.