Customer Service Representative in Downtown Denver with Growth Potential

5 days ago


Denver, Colorado, United States Ultimate Staffing Services Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Ultimate Staffing Services in downtown Denver. This is a long-term Temp-to-Hire position with growth potential and opportunities for advancement.

Job Summary

The successful candidate will be responsible for handling 50-70 calls daily, responding to tickets, emails, and live chats, while maintaining excellent customer service standards. They will be the primary point of contact for clients and play a crucial role in assisting individuals and contributing to the company's reputation.

Key Responsibilities
  • Provide exceptional customer service through effective communication and problem-solving skills.
  • Handle inbound calls, respond to tickets, and manage emails and live chats.
  • Maintain accurate records and resolve issues efficiently.
  • Collaborate with the team to achieve goals and objectives.
Requirements
  • A minimum of 2 years of call center experience with strong tenure in previous roles.
  • Downtown Denver location - Public transportation suggested or find long-term public parking independently.
  • Ability to type 35 WPM or greater and navigate computers with confidence.
  • Proficient in Microsoft Office and Google Suite preferred.
  • Collaborative team player with the ability to work independently.
Benefits
  • Competitive hourly rate: $19-22/hour.
  • Long-term Temp-to-Hire position with growth potential.
  • Medical and dental benefit options.
  • Ongoing training and development opportunities.
Equal Opportunities Employer

Ultimate Staffing Services is an equal opportunities employer and welcomes applications from diverse candidates. We consider all qualified applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.



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