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Club Experience Manager

1 month ago

Chula Vista, California, United States Vista, California, United States Full time
Job Summary

As a key member of our team, you will be responsible for curating and enhancing 'ClubLife' by executing programming and communications for our Club. This includes developing and executing relevant and engaging Member events and experiences, as well as implementing thorough and consistent communications strategies.

Key Responsibilities:
  • Execute all Member Events and Programs with member and committee feedback
  • Create and execute relevant programs with purpose, considering Club Members, product, and position
  • Connect and Engage Members, drive revenue, invite and Partner with Community Audience or aligned Brand
  • Attend signature events, holidays, charity classics, and ongoing meet-ups
  • Oversee committee management, quarterly game plan/monthly calendars, ongoing content calendar
  • Create storytelling and content-focused communications
  • Membership Recognition on Social Media and in GM Message
  • Update GM message, including club closure, weather announcements, crisis management, etc.
About You:
  • Undergraduate degree preferred. Educational concentration in business, communications, journalism, public relations, hospitality management, or recreation.
  • Experience of 2-4 Years in Hospitality, Customer Relations, or Marketing Communications
  • Prefer experience in one or more of the following: sales, relationship management, food and beverage operations, customer service, membership associations, and/or fundraising
  • Prior experience in leading a team or project to a successful outcome is preferred.
  • Advanced knowledge working with Microsoft Office Suite, including Word, Outlook, and Excel.