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Audio Visual Systems Specialist
2 months ago
About Us:
Established in 1968, Cecil College has been dedicated to fulfilling the educational needs of the Cecil County community for over five decades. Governed by a Board of Trustees appointed by the governor, the College is led by its fifth president, Dr. Mary Way Bolt. Centrally located in Maryland's northeastern region, Cecil College is conveniently accessible from major cities such as Philadelphia and Baltimore, as well as Wilmington, Delaware. With a diverse student body, the College serves approximately 2,500 credit students and 3,400 non-credit learners, offering a range of associate degrees, certificate programs, and non-credit courses.
Through an open admissions policy, Cecil College welcomes individuals of all backgrounds, ensuring equitable access to educational opportunities regardless of age, gender, ethnicity, sexual orientation, disability, or socioeconomic status.
All employees, including those teaching online and virtual courses, must reside in Maryland or neighboring states. Applicants must be authorized to work in the US, as the College does not provide Visa sponsorships. Successful performance of essential job functions is expected, with reasonable accommodations available for individuals with disabilities.
While not every duty associated with this position is detailed here, employees may be required to undertake additional responsibilities that are reasonably considered incidental to their primary duties.
JOB SUMMARY: Under the guidance of the Coordinator of IT Audio Visual Systems, the Audio Visual Systems Specialist is responsible for operating and troubleshooting AV and IT equipment before, during, and after scheduled distance-learning sessions to ensure seamless connectivity and class operation.
This role also supports various on-campus events that require AV and IT equipment, including PA systems, Windows PCs, and video conferencing platforms such as Polycom, Teams, and Zoom.
ESSENTIAL JOB FUNCTIONS:
1. Facilitate distance learning classes and videoconference meetings.
2. Provide user support to address audio-visual needs for faculty, staff, and students.
3. Operate and troubleshoot AV and related equipment, including Polycom units, PA systems, Windows PCs, and video conferencing platforms (Teams and Zoom).
4. Ensure connectivity to remote sites and the smooth operation of distance learning classes.
5. Report hardware issues and failures to the Coordinator of IT Audio Visual Systems.
6. Assist with on-campus events requiring AV support.
7. Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Basic knowledge and troubleshooting skills for audio-visual equipment.
2. Introductory understanding of Windows and Microsoft Office.
3. Ability to operate and troubleshoot video conferencing platforms (Polycom, Teams, Zoom).
4. Excellent communication and interpersonal skills.
5. Ability to work independently and collaboratively within a team.
6. Strong problem-solving abilities.
7. Basic networking knowledge is advantageous.
MINIMUM REQUIREMENTS TO PERFORM WORK:
Required Education:
High school diploma or equivalent.
Preferred Experience:
Experience in a higher education setting is preferred.
SCHEDULING:
Evening availability is essential to accommodate the distance-learning schedule. Day and weekend availability may be necessary to support other on-campus events. There are multiple positions available, with schedules varying; applicants must be available M-F from 4:30 PM to 9:30 PM.
PHYSICAL DEMANDS:
Ability to lift and move items weighing up to 50 lbs.
The physical activities associated with this position include, but are not limited to:
climbing, walking, stooping, kneeling, crouching, reaching, standing, pulling, lifting, grasping, twisting, and sitting.
WORK ENVIRONMENT:
The work environment involves everyday risks or discomforts that require standard safety precautions typical of office or meeting and training rooms. This includes safe workplace practices with office equipment, avoiding trips and falls, and adhering to fire and building safety regulations.
This position provides support for information technology at Cecil College's North East campus and may extend to other locations and instructional sites as needed. Contributions to the Maryland State Retirement Pension System may be required based on the budgeted hours of the position. *Cecil College is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices.
The College will not discriminate against any individual based on race, color, national origin, ancestry, age, religion, disability, sex, sexual orientation, gender identity and expression, genetic status, genetic information, veteran status, or any other status protected by federal, state, or local law.
