Customer Service Representative
6 days ago
We are seeking a highly skilled Customer Service Representative II to join our team at Dal-Tile. As a key member of our sales department, you will be responsible for providing exceptional customer service and support to our valued clients.
**Key Responsibilities:**
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Provide product information and samples as needed
• Process orders and complete sales transactions with accuracy and efficiency
• Collaborate with internal teams to ensure seamless communication and problem-solving
• Participate in special projects and contribute to the growth and development of our sales team
**Requirements:**
• High school diploma or equivalent required
• 3+ years call center or customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Moderate computer skills in Word and Excel
• Detail-oriented with strong organizational and problem-solving skills
**What We Offer:**
• Competitive salary: $45,000 - $55,000 per year
• Comprehensive benefits package, including medical, dental, and vision insurance
• Opportunities for career growth and advancement
• A dynamic and supportive work environment
• Employee purchase discount and tuition reimbursement programs
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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