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Retail Sales Manager
2 months ago
This is an entry-level retail management position that involves leading the store team to provide exceptional customer service and drive sales. The ideal candidate will have a strong passion for customer satisfaction and a willingness to learn and grow with the company.
Key Responsibilities:- Develop a comprehensive understanding of the Duluth Trading Company brand and product offerings to provide solution-oriented service to customers.
- Lead the store team to deliver exceptional customer experiences and drive sales growth.
- Manage floor coverage to engage customers and create a welcoming environment.
- Ensure accurate recording of customer profile information and respond proactively to customer concerns.
- Maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging.
- Execute and supervise the handling of merchandise receipts and transfers quickly and accurately.
- Ensure company standards for cleanliness and maintain a safe and secure store environment.
- Provide clear and consistent feedback to employees and adhere to all company guidelines and policies.
- Understand and execute all cash-handling and reporting functions.
- High school diploma or equivalent.
- Retail experience is preferred but not necessary.
- Customer-centric mindset and a passion for delivering exceptional customer service.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and teamwork skills.
- Medical, dental, and vision insurance.
- Employer-paid life insurance and HSA contribution.
- 401K program with company match.
- Employee stock purchase plan.
- 12-week paid parental leave.
- 5 paid bereavement days.
- 9 paid holidays per year.
- Paid short-term and long-term disability.
- 40% employee merchandise discount.
We're a company that enables hard-working individuals to take on life with their own two hands. We're looking for talented individuals who share our passion for delivering exceptional customer service and driving sales growth.
We offer a comprehensive benefits package, competitive compensation, and opportunities for growth and development. If you're a motivated and customer-centric individual who is passionate about retail sales and customer service, we encourage you to apply for this exciting opportunity.
