IT Infrastructure Engineer
4 weeks ago
Job Summary
The Commonwealth of Virginia is seeking a skilled Desktop Engineer to join our team. As a Desktop Engineer, you will play a critical role in ensuring the smooth operation of our computer systems and providing top-notch support to our employees.
Key Responsibilities
- Install, configure, and maintain computer systems, hardware, and software to ensure optimal performance.
- Provide technical support and troubleshooting services to employees, resolving issues in a timely and efficient manner.
- Collaborate with cross-functional teams to develop and implement IT strategies and solutions.
- Evaluate and analyze technical trends and emerging technologies to identify opportunities for improvement.
- Develop and maintain documentation and knowledge base to ensure continuity of support services.
- Participate in capacity planning and strategic planning to ensure alignment with business objectives.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in desktop support, IT infrastructure, or related field.
- CompTIA A+, CompTIA Network+, and CompTIA Security+ certifications.
- Excellent communication and problem-solving skills.
Preferred Qualifications
- Experience with IT service management frameworks and tools.
- Knowledge of cloud computing and virtualization technologies.
- Experience with asset management and inventory control.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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