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Logistics Operations Supervisor

2 months ago


Greenville, South Carolina, United States Breakthru Beverage Group Full time
Job Description

Overview:

At Breakthru Beverage Group, we are leaders in the beverage distribution sector, seeking dedicated individuals who are passionate about exceptional customer service and excel in a dynamic work environment.

As a key member of our logistics team, you will play a vital role in overseeing the daily operations of our delivery personnel and managing incoming shipments at our facility.

If you are proactive and eager to embark on a fulfilling career with a company that values and empowers its employees, we encourage you to consider this opportunity.

Responsibilities:

  1. Assist in effectively managing the delivery operations team.
    • Utilize MobileCast and/or Roadnet to monitor the delivery fleet.
    • Recommend and/or implement performance management actions, including hiring, transfers, and disciplinary measures.
    • Maintain accurate records of driver attendance, sick leave, and vacation time.
    • Provide training to drivers on safe driving practices, proper lifting techniques, and company delivery protocols.
    • Conduct regular ride-alongs with drivers to observe and coach on customer service, productivity metrics, and safety standards.
    • Oversee payroll processes, including attendance tracking and paid time off management.
  2. Ensure compliance with DOT regulations, including safety requirements and drug screening protocols.
  3. Assist in the timely and accurate verification and processing of daily delivery driver invoices and related documentation.
  4. Engage with customers to resolve discrepancies and foster strong relationships.
  5. Collaborate with sales, warehouse, delivery, and customer service departments to maintain operational efficiency.
  6. Administer worker's compensation, incentive, and safety programs.
  7. Perform additional duties as assigned by your supervisor.

Qualifications:

  • Bachelor's degree in a relevant field or equivalent experience.
  • A minimum of 3 years of experience in a related role.
  • Proficient in MS Office and various computer applications, including presentation software.
  • Strong communication skills, both verbal and written, with a focus on diplomacy and customer service.
  • Ability to manage multiple tasks, work independently or collaboratively, and meet deadlines with attention to detail.
  • Analytical and reporting capabilities.
  • Sound judgment and problem-solving skills.
  • Ability to thrive in a fast-paced, high-volume team environment.

Preferred Qualifications:

  • Possession of a valid CDL license.

Physical Requirements:

  • Regularly required to stand, sit, talk, hear, and use hands for computer and telephone operations.
  • Occasional lifting of up to 15 pounds and overhead reaching.
  • Occasional standing and walking for short durations.
  • Extended periods of sitting at a desk or workstation.
  • Minimal squatting or bending required.
  • Occasional stair climbing.

Competencies:

  • May assist in coordinating the work of junior team members.
  • Ability to resolve varied and non-routine issues through analysis and investigation.

This job description is a summary of typical functions for this position and is not an exhaustive list of all responsibilities, tasks, and duties. Individual jobholders may have varying responsibilities.

EEO Statement: Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, and other legally protected characteristics.