Customer Service Representative

3 weeks ago


Riverside, California, United States Petco Full time
About Us

Petco is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and our community. With a strong focus on innovation, we strive to create a better world for all.

Job Overview

We are seeking a highly motivated and customer-focused Sales and Customer Experience Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring a seamless shopping experience for our guests.

Key Responsibilities
  • Provide top-notch customer service to ensure guest satisfaction and loyalty.
  • Assist guests in finding the right products for their needs, promoting a positive shopping experience.
  • Collaborate with colleagues to achieve sales goals and drive business growth.
Requirements
  • 1-2 years of retail experience, preferably in a sales or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Familiarity with point-of-sale systems and inventory management software.
What We Offer
  • A competitive salary range of $17-$23.50 per hour.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
  • A fun and dynamic work environment with opportunities to make a difference in the lives of pets and people.


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